Help
How can we help you?
Browse our most popular help topics below. Can't find what you need? Email support@thelemonclit.com — we reply within one business day.
Topics
Shipping & Returns
Discreet packaging, transit times, return windows, prepaid labels, warranty claims. Full details on the [Shipping & Returns](/shipping) page.
Care & Cleaning
Daily ritual, deep clean cadence, charging, storage, travel. Step-by-step on the [Care](/care) page.
Safety & Materials
Materials, certifications, independent testing. Specs on the [Safety & Materials](/safety) page.
FAQs
Most-asked questions in one place, organized by topic. [FAQ page](/faqs).
Support, in numbers
Email reply time, business days
Free returns, no questions
Warranty coverage
Real humans, no chatbots
Need to talk to a person? Different inboxes route to the right team — orders/returns, press, partnerships, privacy. All listed on the Contact page.